Public Agreement
Last Updated: October 21, 2026
This is an English translation provided for convenience. The Ukrainian version is the original and prevails in case of any discrepancy.
Download the agreement in Ukrainian (.docx)1. General Provisions
1.1. This document is an official proposal (offer) to conclude a public agreement with the digital platform "M-TIME" within the meaning of Articles 205, 633 and 638–642 of the Civil Code of Ukraine, on the terms set out below.
1.2. For the purposes of this offer and the concluded agreement, when services are provided by the digital platform "M-TIME", the actual service provider is the individual entrepreneur Rudenko Mykhailo Ihorovych (taxpayer registration number (RNOKPP) 3521802553, address: Ukraine, Dnipropetrovsk Oblast, Pavlohrad, Pryvitna St, 21, contact phone: +380958164741, email: find.slot.ua@gmail.com).
1.3. The Offer sets out the terms of use of the website, services and features (hereinafter, the "Services") offered on the website https://m-time.com.ua/ (hereinafter, the "Site"), except for services provided under a separate written agreement.
2. Definitions
2.1. The digital platform "M-TIME" or the Site means a set of web pages available on the Internet, united both in content and in navigation under a single domain name at https://m-time.com.ua/, as well as a set of software and hardware, a result of computer programming (a software product) in the form of an online service (platform) that enables the placement and processing of information of Masters and Clients.
2.2. User means any person who visits the Site.
2.3. Master means an individual, an individual entrepreneur or a legal entity that has registered on the Site, paid for a subscription and received the corresponding access to the control panel, to the use of the Site's services, to publishing services, schedules and prices, to accepting bookings through the Site and to the use of its other features for the purpose of providing services to Clients.
2.4. Client means a User who uses the features of the Site for the purpose of receiving services from a Master.
2.5. Subscription means regular paid access to certain paid features of the Site, such as creating and maintaining a public profile, managing services, the calendar, bookings, notifications and related tools under the selected plan, etc.
2.6. Recurring Payment Agreement means the Master's revocable consent for the operator to initiate future payments in favour of the service provider using a LiqPay token, in the amount and at the frequency of the selected plan, until cancellation or a failed payment.
2.7. Paid Access means the period of access to the paid features of the Site granted after a successful payment. It is separate from the Recurring Payment Agreement.
3. Subject of the Agreement
3.1. M-TIME is a digital platform for finding and organising interaction between Masters and Clients. The main function of the Site is to help Masters find and then attract clients through the digital platform.
3.2. The service provider is not an employer, agent, representative, co-contractor or tax agent with respect to the services that Masters provide to Clients, unless expressly stated otherwise in a separate written agreement.
3.3. The subject of this agreement is the procedure and terms for providing services for the use by Masters and Clients of the Site's functionality, including its paid functionality.
4. Acceptance of the Offer
4.1. The performance by the User of:
4.1.1. actions to register on the Site as a Master or a Client,
4.1.2. actions to actually use the services or materials of the Site,
4.1.3. actions indicating acceptance of the terms of this agreement,
constitutes full and unconditional acceptance of all provisions of this Agreement (acceptance). Acceptance of the Agreement is equivalent to signing and concluding the Agreement on the terms set out in this Agreement and to acknowledging the Privacy Policy.
4.2. To receive paid Services, the Master and/or Client must have full legal capacity and be at least 18 years of age.
4.3. If the agreement is concluded on behalf of an organisation, the representative must have the necessary authority and, at the service provider's request, provide documents confirming it.
4.4. By ticking the mandatory checkboxes and pressing the Subscription checkout button, the Master and/or Client confirms that before payment they received information about the service provider, the main characteristics of the digital service, the full amount in hryvnias and the frequency of the recurring payment, the access period, the payment procedure, the method of cancellation, the procedure for submitting requests, the refund terms and the termination rules. Before submitting the form, the Master may change the selected plan or decide not to proceed with the payment.
4.5. The service is deemed rendered and delivered to the Master and/or Client from the moment access to the relevant functionality of the Site is granted for a certain period according to the Customer's Order after the payment has actually been made.
4.6. For the purposes of this Agreement, the Parties understand receipt of the service by the Master and/or Client as receipt of access to the relevant features of the Site. Access to the online service is provided in real time.
4.7. By registering on the Site as a Master under clause 4.1.1 and accepting this Agreement, the Master also subscribes free of charge to M-TIME promotional emails sent to their account email address. The subscription covers tips on completing and promoting their profile, using their booking link, sharing materials on social networks, feature updates and M-TIME special offers. This email subscription is separate from the paid Master Subscription and does not authorize any charges.
4.8. The Master may unsubscribe from promotional emails at any time, free of charge, through the unsubscribe link in every such email or by turning promotional emails off in their account email-notification settings. Unsubscribing does not restrict access to the account or services already paid for. Necessary service emails about bookings, account security, payments and performance of the Agreement are sent separately from promotional emails.
4.9. From the date this version of the Agreement takes effect, clauses 4.7–4.8 apply to every Master account regardless of its registration date: M-TIME promotional emails are sent to the account email address until the Master turns them off under clause 4.8. If the Master has already turned promotional emails off or unsubscribed, the subscription is not reinstated. Promotional emails are sent in accordance with applicable law and the email provider's terms. Where separate active consent is required to send them, it is requested and recorded separately; acceptance of the Agreement alone does not replace that consent.
5. Cost of Services
5.1. The service provider offers three recurring subscription plans:
5.1.1. One calendar month of access – UAH 200 (two hundred hryvnias), charged every calendar month;
5.1.2. Two months of access – UAH 350 (three hundred and fifty hryvnias), charged as a single payment every two calendar months;
5.1.3. Three calendar months of access – UAH 500 (five hundred hryvnias), charged as a single payment every three calendar months.
5.2. The current price, currency, charging frequency, access period and payment description are shown to the Master before they proceed to the LiqPay page. A changed amount or frequency requires new active consent before it applies to future payments.
5.3. If Paid Access is still active at the time of a successful initial payment, the purchased period is added from the current date up to which access has already been paid. If access is inactive or expired, the period starts from the moment the payment is successfully confirmed.
5.4. After the initial payment and consent to recurring charges, M-TIME automatically initiates, through LiqPay, a payment under the selected plan at the end of each paid period, until the Recurring Payment Agreement is cancelled or ends after a failed renewal.
5.5. The Recurring Payment Agreement and Paid Access are separate. Cancelling future payments does not cancel or shorten access that has already been paid for.
5.6. The Master may cancel recurring charges at any time in the subscription settings. Once the cancellation is confirmed, M-TIME will not start processing the next renewal under that agreement. Paid Access remains until the end date shown. A renewal that was already being processed before the cancellation may complete; if it succeeds, M-TIME grants the corresponding Paid Access but keeps recurring charges cancelled and does not schedule the next payment.
5.7. If a renewal payment fails, M-TIME does not extend Paid Access and makes no further charges under that agreement. Existing access remains only until the current paid-through date. To resume recurring charges, the Master must explicitly subscribe again and complete a new secure LiqPay payment.
5.8. A payment with a pending or technically undetermined status does not grant access and is not considered finally failed until its status has been reconciled. When safely reconciling a single logical charge, M-TIME uses the same order identifier and does not knowingly create duplicate payments for one period.
5.9. A confirmed successful initial payment grants Paid Access even if LiqPay did not also provide both a valid card token and the payer's IP address required for subsequent token payments. Without both renewal details, M-TIME does not activate the Recurring Payment Agreement and does not schedule automatic renewal; to start recurring charges later, a new explicit subscription is required.
5.10. Recurring charges require active consent, shown together with the selected plan before proceeding to the secure payment page. Consent to one plan does not authorise charging a different amount or at a different frequency.
6. Payment Procedure
6.1. Online payment for the Master's Subscription is made through LiqPay, the payment service of JSC CB "PrivatBank". LiqPay accepts payment instruments and executes payment transactions in accordance with its own rules, the rules of international/national payment systems and the legislation of Ukraine.
6.2. The service provider's account details are stated in the invoice or payment instruction after the payment is made.
6.3. The service provider is not a bank or a payment institution and receives from LiqPay only the information necessary to confirm the payment, manage Paid Access and recurring charges, keep accounting records, support users, prevent fraud and resolve disputes. For authorised recurring charges, such information may include an opaque LiqPay card token and the payer's IP address returned in LiqPay's signed successful initial callback and required by LiqPay for the next automatic token payment.
6.4. M-TIME does not store the full card number, CVV/CVC, PIN or other full details of the payment instrument. Such data are entered in the secure payment form of LiqPay or the issuing bank. The opaque LiqPay card token and the payer's payment IP address are stored only on the server and only while the Recurring Payment Agreement is active, are not shown to the Master or the client application, are not written to ordinary logs and are used only for authorised recurring payments. After cancellation or a finally failed renewal, M-TIME erases both values.
6.5. A payment may be declined, suspended, refunded or additionally verified by LiqPay, the issuing bank, the payment system or another authorised payment participant for reasons of security, financial monitoring, insufficient funds, a technical failure, a chargeback or other reasons provided for by their rules.
6.6. Bank fees, payment system fees, currency conversion or other third-party charges may apply under the terms of the bank, LiqPay or the payment system. M-TIME does not control such fees unless they are shown as part of the M-TIME price.
6.7. After a successful payment, the Master receives a payment confirmation from LiqPay and/or an entry in the M-TIME payment history. The Operator provides settlement, fiscal or other supporting documents in the cases and in the manner provided for by the legislation of Ukraine.
6.8. M-TIME verifies LiqPay signatures and payment attributes and uses a unique order identifier for each charge. Duplicate status notifications for one successful payment do not grant a second access period.
7. Refunds
7.1. The Subscription is provided to the Master immediately after a successful payment. Regardless of the actual use of M-TIME, the Master may, within 14 calendar days from the date of payment, withdraw from the subscription and request a refund of the payment made.
7.2. The Master may send a refund request to find.slot.ua@gmail.com. The request must state the account email or phone number, the payment date, the amount, the LiqPay payment identifier or order_id, and the reason for the request.
7.3. A refund is made if:
7.3.1. the Master gave notice of withdrawal from the subscription within 14 calendar days from the date of payment;
7.3.2. the payment was charged by mistake or twice;
7.3.3. Paid Access was not granted or the digital service does not conform to the Offer, and the Operator did not fix the problem within the period established by law;
7.4. The service provider initiates the refund to the same payment instrument through LiqPay no later than 14 calendar days after receiving a proper claim, unless the law sets a shorter period. The actual crediting time after initiation depends on LiqPay, the issuing bank and the payment system.
7.5. A chargeback or a payment dispute through the bank does not release the Master from the obligation to provide the service provider with information for verifying the payment. While a chargeback is being reviewed, the Operator may suspend access to paid features if this is necessary to prevent losses or fraud.
7.6. Cancelling recurring charges does not by itself create a right to a pro rata refund, because Paid Access remains until its end date.
8. Rights and Obligations of the Parties
8.1. Obligations of the Master/Client:
8.1.1. to provide accurate registration, contact, payment and profile data.
8.1.2. not to share account access, payment data, confirmation codes or other means of authorisation with third parties.
8.1.3. to independently ensure that they hold the permits, licences, tax registration, cash registers/software cash registers (RRO/PRRO), documents for Clients and other documents required by applicable law.
8.1.4. When posting their own content, to comply with the legislation of Ukraine.
8.1.5. In any case, it is prohibited to publish content of a pornographic or sexual nature, content that promotes violence, sadism or discrimination, or content that contains threats or defamation.
8.1.6. Not to infringe the rights of third parties when posting content and materials while using the services (including communication in chats, messenger groups and social networks).
8.1.7. to keep the schedule, prices, cancellation policies and other information visible to Clients up to date.
8.2. Rights and obligations of the service provider:
8.2.1. The service provider has the right to review the materials and information that the Master/Client posts on the Site for compliance with the applicable legislation of Ukraine. If materials, goods, products or information are found that do not comply with the requirements of applicable legislation, including advertising requirements, the service provider has the right to remove such content on its own, suspend the provision of the Services, terminate the agreement unilaterally or require the Master/Client to make the necessary corrections.
8.2.2. If the service provider, on its own or following complaints from third parties, detects signs of fraud in a client's activities carried out through the Site, the service provider has the right to block the Master's/client's account and subsequently delete it.
8.2.3. The service provider has the right to change the functionality of the Site, provided that this does not deprive the Master of core access already paid for without an equivalent replacement or a refund.
8.2.4. The service provider has the right to refuse to provide services if a payment has failed a security check or shows signs of fraud.
8.2.5. The service provider undertakes to keep a payment history to the extent necessary to perform the agreement, provide support, keep records and protect rights;
9. Term of the Agreement
9.1. This Agreement is deemed concluded for an indefinite term and remains in force until:
9.1.1. it is terminated at the initiative of either party,
9.1.2. it is terminated by cancelling the Subscription feature, upon the end of the period of access to the relevant features of the Site,
9.1.3. the parties have fully performed their obligations.
9.2. The service provider reserves the right to amend the terms of the Offer and/or withdraw the Offer at any time at its own discretion. If the service provider amends the Offer, such amendments take effect from the moment the amended text of the Offer is posted on the Site, unless a different effective date is specified at the time of such posting. The service provider notifies clients of amendments to the terms of the Offer and/or withdrawal of the Offer through their personal account.
10. Personal Data
10.1. By accepting this Agreement, the Master and/or Client consents to the processing and protection of their personal data to the extent and in the manner necessary for the provision of the services.
10.2. For the purposes of this clause, the personal data of the Parties means the personal data of the Parties' representative(s), their officers, owners/founders and/or shareholders/members. Information constituting the personal data of the Parties is used and disclosed solely to the extent necessary to support the activities and/or protect the interests of the Parties and to perform this Agreement.
10.3. Personal data also include the data used to bill the client's services.
10.4. The service provider reserves the right to disclose personal data to its employees, insurers, professional advisers, agents, suppliers and subcontractors, or at the request of state or judicial authorities, on the grounds and in the manner established by the applicable legislation of Ukraine.
10.5. The service provider undertakes to take reasonable technical and organisational measures to protect personal data.
11. Other Terms
11.1. If the parties breach their obligations or provide inaccurate information when concluding or performing the agreement, the parties are liable in the manner established by the legislation of Ukraine.
11.2. If a dispute cannot be resolved through negotiations, it is resolved in court in accordance with the established jurisdiction and venue for such a dispute under the applicable legislation of Ukraine. The law of Ukraine applies to the disputed legal relations.
11.3. The service provider does not guarantee that granting access to the relevant features of the Site will ensure that Masters achieve financial results and/or will lead to attracting new clients. Results may vary between users of the Site.
11.4. The service provider does not guarantee that the use of the Site will meet the expectations of the client, its users or any other persons. The client independently assesses and bears all risks associated with the use of the Site's functionality, and the service provider, including its employees and agents, bears no liability for the content of listings and information posted by the client in online stores, or for any damages and losses resulting from the use of listings and information posted in online stores.
11.5. The User/Master/Client is liable for: the accuracy and correctness of the registration and payment data provided during registration on the Site or when placing an order; the use by third parties of the Account Credentials used to access the services; the use of materials posted on the Site or provided in the course of the Services for the purpose of further distribution or transfer to third parties; the dissemination of false information about the service provider that damages its business reputation; violation of the terms of use of the Site; violation of the payment terms; interference with the operation of the Site and the available Services or an attempt to gain unauthorised access to them.
11.6. The aggregate liability of the service provider under any claim or demand is limited to the price of the purchased service that was of inadequate quality or was provided late.
11.7. The service provider is not liable for: the impossibility of providing the Services for reasons beyond its control, including force majeure, hostilities, disruption of communication lines, and malfunction of equipment and software that does not belong to it; full or partial interruptions in the provision of the Services related to the replacement of equipment or software or to other work required to maintain the operability and development of the technical means (subject to prior notice to the User); security breaches of the equipment and software used to receive the Services; the loss of confidential information or part of it, if the service provider is not at fault; any damages of third parties.
11.8. If the service provider fails to meet the deadlines for providing the services, its liability is limited solely to extending the deadlines for providing the Services, or to providing the Services within new deadlines until our obligations are fulfilled.
11.9. The service provider does not cooperate with either business entities or individuals from the russian federation (except citizens of the russian federation who had grounds to stay in the territory of Ukraine before 24.02.2022) or the republic of Belarus, in connection with the full-scale military aggression against Ukraine and the introduction of martial law in Ukraine by Decree of the President of Ukraine No. 64/2022 of 24.02.2022, approved by Law of Ukraine No. 2102-IX of 24.02.2022. The service provider reserves the right to request additional documents from a client if there are suspicions about the client's connection with the aggressor state and to block access to the features of the Site.
12. Details
12.1. Requests, claims, refund requests, personal data requests and legal notices should be sent to the following details:
12.1.1. Email: find.slot.ua@gmail.com
12.1.2. Contact phone: +380958164741
12.1.3. Location: Ukraine, Pavlohrad, Pryvitna St, 21
12.1.4. Name of the service provider: Individual Entrepreneur Rudenko Mykhailo Ihorovych
12.1.5. Recipient code / RNOKPP: 3521802553