Terms of Service

Last Updated: November 4, 2026

These Terms of Service ("Terms") govern access to and use of M-TIME, including the website, PWA, mobile web interfaces, profiles, calendars, bookings, notifications, paid subscriptions and other features ("Platform"). The Ukrainian version prevails over any translation.

1. Acceptance

1.1. These Terms apply when you use the Platform. The Privacy Policy explains personal-data processing and does not replace separate consent where consent is required. Registering on the Platform as a Master or a Client means acceptance of these Terms and the Public Agreement, in accordance with clause 4.1.1 of the Public Agreement. The Master Subscription is paid, and recurring charges are authorized, only during separate Master Subscription checkout.

1.2. If you do not agree, do not use the Platform. If you use M-TIME on behalf of a company, individual entrepreneur or another person, you confirm that you have authority to accept these Terms on their behalf.

1.3. The Platform is intended for persons aged 18 or older. Younger persons may use M-TIME only with participation and consent of a legal representative.

1.4. Anyone may register an account without confirming Master status. By completing Master setup, the Master accepts the current version of these Terms, including the Master's obligations, without a separate confirmation. M-TIME records the version and server time of that acceptance.

1.5. By registering as a Master and accepting these Terms and the Public Agreement, you also subscribe free of charge to M-TIME promotional emails: tips on your profile and attracting clients, feature updates and special offers. Clauses 4.7–4.9 of the Public Agreement define the subscription content, your right to unsubscribe at any time, its application to every Master account regardless of registration date and any requirement for separate active consent. This email subscription is separate from the paid Master Subscription, does not authorize charges and does not restrict access after unsubscribing; necessary service emails are sent separately.

2. Role of M-TIME

2.1. M-TIME is a digital platform for searching Masters, viewing profiles, creating and managing bookings, maintaining a calendar, receiving notifications and supporting Master workflows.

2.2. Masters are independent professionals or business entities. M-TIME does not employ Masters, does not manage their professional activity, does not guarantee the result of their services and is not a party to the agreement between a Client and a Master for the actual service.

2.3. M-TIME may provide Masters with a paid recurring Master Subscription. Plan cadence, recurring consent, payment, activation, cancellation, failure, refund and LiqPay terms are described in the Public Agreement.

3. Accounts and Security

3.1. Some features require an account. You must provide accurate, current and complete information, keep it up to date and not create accounts using false or third-party information.

3.2. You are responsible for access to your account, devices, email, phone number, one-time codes and other authentication tools. Notify us at find.slot.ua@gmail.com if you suspect unauthorized access.

3.3. We may restrict, suspend or delete an account if there are signs of a breach of these Terms, fraud, security risk, illegal activity, violation of another person's rights or a competent authority's request.

3.4. Account deletion may be temporarily restricted if there are active bookings, unfinished payments, chargebacks, legal disputes or legal retention obligations.

4. Bookings

4.1. A Client creates a booking by choosing a Master, service, date, time and other available parameters. Before confirming a booking, the Client must check the service, price, address or service format, duration, cancellation policy and contact details.

4.2. The Master is responsible for keeping the schedule, prices, service descriptions, cancellation policy, address, online/offline format and other Client-facing terms accurate and up to date.

4.3. A booking may be cancelled or rescheduled by the Client or Master within the Platform features and the policy shown in the interface. If no specific policy is shown, the parties must coordinate cancellation or rescheduling directly.

4.4. M-TIME may automatically cancel or change booking status in case of a technical error, expired confirmation, Master unavailability, breach of the Terms or safety requirements.

4.5. Booking created by a Master. A Master may create a booking for their client without the client's data and send the client a personal link that adds the booking to the client's account. A Master creates such bookings only for a real arrangement with the client and sends the link only to that person; the link is personal, and anyone who opens it can link the booking to their account. Fictitious bookings and passing links to other people are prohibited. A booking created by a Master cannot be reviewed - including after the client has linked it to their account.

4.6. Recognizing booking text. The Master chooses the text used to prepare bookings and submits it only if entitled to lawfully use and disclose it for this purpose. Do not paste medical or other sensitive data, or information you are not entitled to disclose. Automatic removal of phone numbers and email addresses does not replace the Master's review of the text; Google Gemini processing and its limits are described in section 2.13 of the Privacy Policy.

AI proposals may be incomplete or wrong and are not yet created bookings. Before confirming, the Master checks and, where needed, corrects the service, date, time, price, extras and private label. The Platform uses the current catalog service, calculates its duration and applies its pricing rules; an agreed price can be entered only where the form permits it. The text does not override those rules. Whether a booking can be created is checked again when it is created; a proposal does not guarantee an available time.

5. Master Services

5.1. The Master independently determines services, prices, duration, place of service, cancellation policy, contraindications, Client requirements and other actual service terms.

5.2. The Master must independently comply with every requirement applicable to the Master's services, including state or tax registration, permits, licenses, qualifications, certificates, sanitary conditions, insurance, fiscal or software cash registers, and Client documents. Acceptance of these Terms on completing Master setup records this declaration but does not replace any registration, permit or license.

5.3. The Client independently assesses whether the Master's service is suitable, informs the Master of important information needed for safe service provision and follows the Master's lawful and reasonable instructions.

5.4. Disputes about quality, safety, actual performance, lateness, no-shows, refunds for Master services or documents for such services are resolved between the Client and the Master. M-TIME may assist with communication but does not replace a court, regulator or professional body.

5A. Medical Services Are Not Supported

5A.1. M-TIME no longer supports medical categories, finding doctors or booking medical services. Offering medical services through the Platform is prohibited.

5A.2. Do not publish medical services under other categories, in profile descriptions, service names or other content, or use Platform features to arrange such appointments. M-TIME may hide or block a profile or service before or after reviewing a complaint.

5A.3. M-TIME is not a healthcare institution and does not provide healthcare or emergency services. Do not disclose diagnoses, symptoms, test results, medical documents, treatment information or other medical data through a profile, chat, support request, complaint or another free-text field on the Platform.

6. Payments

6.1. Current online payment in M-TIME is used for the Master Subscription, unless the interface for a specific booking expressly states otherwise.

6.2. Master plans renew at UAH 200 every month, UAH 350 every two months, or UAH 500 every three months. The amount and cadence shown with the selected plan apply together.

6.3. Payments are processed through LiqPay, a payment service of JSC CB "PrivatBank". Full card credentials and CVV/CVC are entered in LiqPay's or the issuing bank's hosted form, not M-TIME. While a recurring agreement is active, M-TIME may keep the opaque LiqPay card token and the payment-specific payer IP address received in LiqPay's signed initial-payment callback only on the server and use them together for recurring charges you authorized. Neither value is exposed to clients or routine logs, and both are cleared after cancellation or a terminal renewal failure. If the initial payment succeeds without either valid value, it still grants the paid initial period but does not activate automatic renewal.

6.4. By affirmatively consenting and completing initial checkout, you authorize M-TIME to initiate the selected plan charge at each paid-through boundary until cancellation or a failed renewal. Consent to one amount and cadence does not authorize another.

6.5. You may cancel recurring billing at any time in subscription settings. After M-TIME confirms cancellation, no later renewal begins processing, and paid access remains through the displayed paid-through date. A renewal already claimed for processing before cancellation may still settle; a verified success grants that paid interval, while recurring billing remains canceled and no later charge is scheduled.

6.6. A failed renewal does not extend paid access and ends automatic renewal under that agreement. A new charge requires explicit re-subscription through hosted checkout. A pending or technically unknown payment is reconciled before it is treated as paid or finally failed.

6.7. By paying through LiqPay, you agree to the rules of LiqPay, the issuing bank and applicable payment systems. A payment may be declined or reviewed for security, financial monitoring, technical failure, insufficient funds or other reasons under payment participant rules.

6.8. All prices in M-TIME are shown in Ukrainian hryvnia unless expressly stated otherwise. Bank, LiqPay, payment system or currency conversion fees may apply under the rules of the relevant payment participant.

6.9. Refund terms for the Master Subscription are set out in the Public Agreement. Payment or refund terms for Master services are determined by the relevant Master unless M-TIME shows otherwise before payment.

7. User Content

7.1. You are responsible for content you add to M-TIME, including name, photos, profile descriptions, services, prices, reviews, messages, address, schedule, portfolio and other materials.

7.2. You confirm that you have rights to publish such content and that it does not violate intellectual property rights, image rights, consumer rights, advertising rules, medical confidentiality, privacy or other third-party rights.

7.3. You grant M-TIME a non-exclusive, royalty-free, worldwide license to use, store, display, technically copy, adapt to Platform formats and distribute your content within M-TIME's operation and promotion of your profile on the Platform.

7.4. We may hide, restrict or remove content that violates these Terms, the law, another person's rights, payment system rules or creates risk for users or the Platform.

7.5. Suspected illegal content, Profiles, services or rights violations may be reported to find.slot.ua@gmail.com. The report should identify the URL or other exact material, the reason, available evidence and a reply email. We review sufficiently substantiated notices and may promptly hide or restrict the material while it is reviewed.

7.6. If content or a Profile is restricted, we may inform the affected user of the reason unless law or safety requirements prevent it. The user may send a reasoned appeal to find.slot.ua@gmail.com. M-TIME does not claim to have verified a Master's identity, licence or every service unless that verification is expressly shown in the interface.

8. Prohibited Conduct

You agree not to:

• use the Platform for illegal, fraudulent, dangerous, misleading or discriminatory activity;
• publish services, goods or content prohibited by law, LiqPay rules, payment system rules or these Terms;
• impersonate another person, use another person's data or create fake bookings;
• bypass paid features, interfere with Platform operation, scan, scrape or copy data without permission;
• upload malicious code, attempt unauthorized access or security testing without written permission;
• harass, threaten, humiliate or behave dangerously toward Users, Masters or the M-TIME team;
• use M-TIME for spam, unauthorized advertising or collecting contacts outside the booking purpose.

9. Availability and Platform Changes

9.1. We aim to keep M-TIME stable, but the Platform may be temporarily unavailable because of maintenance, updates, failures, cyberattacks, third-party actions, power outages, communication interruptions or other circumstances.

9.2. We may change, add or remove Platform features. If a change materially affects an already paid Master Subscription, the guarantees and refund rules in the Public Agreement and applicable law apply.

10. Intellectual Property

10.1. M-TIME, its design, software code, interfaces, logos, trade marks, texts, data structure and other Platform elements belong to the Operator or its licensors, except user content and third-party materials.

10.2. You do not receive ownership of the Platform. You receive a limited, revocable, non-transferable right to use M-TIME according to these Terms.

11. Personal Data

11.1. We process personal data according to the Privacy Policy on the legal bases described there and by law, including for Platform operation, contract performance, support, payments, security and compliance with legal obligations.

11.2. A Master who receives a Client's personal data through a booking must use it only to organize and provide the service, must not share it without a legal basis and must comply with personal data protection laws.

11.3. When submitting a business-verification application, the Profile owner confirms the accuracy of the submitted data, authority to act for the business and permission for M-TIME to use the data for the specific verification purpose. This attestation is not blanket consent for incompatible purposes. The full registration identifier, representative contacts, notes and internal review data are not published; processing details and access/deletion requests are described in the Privacy Policy.

12. Disclaimers and Liability

12.1. The Platform is provided "as is" and "as available". To the extent permitted by law, we do not guarantee that the Platform will always be uninterrupted, error-free, compatible with all devices or meet every user expectation.

12.2. M-TIME is not responsible for actual Master services, Client actions, errors in Master profiles, decisions of banks, LiqPay, payment systems, telecom operators, map services, authentication services, email or push providers and other third parties, unless the law expressly provides otherwise.

12.3. To the extent permitted by law, M-TIME is not liable for indirect damages, lost profits, loss of goodwill, loss of data or other consequential damages connected with using or being unable to use the Platform.

12.4. Nothing in these Terms limits consumer rights or any other liability that cannot be limited by contract under Ukrainian law.

13. Termination

13.1. You may stop using M-TIME and may separately cancel recurring billing at any time if there are no active obligations, bookings, payments or disputes that must be completed. Merely closing the page, signing out, or ceasing use is not a cancellation; use the subscription settings and wait for M-TIME's confirmation.

13.2. We may suspend or terminate access to an account or specific features in the cases described in these Terms, the Public Agreement, law, a competent authority's request or payment system rules.

13.3. After access ends, provisions on payments, refunds, liability, intellectual property, personal data, disputes and provisions that by their nature should survive remain effective.

14. Changes to Terms

14.1. We may update these Terms. A new version becomes effective upon publication unless it states otherwise or the law requires otherwise.

14.2. If changes materially affect paid features, payments or user rights, we may ask you to reconfirm consent before the next payment or continued use of the relevant features.

15. Law and Disputes

15.1. These Terms are governed by the laws of Ukraine.

15.2. Requests and claims should be sent to find.slot.ua@gmail.com. We review requests within a reasonable time, or within a special statutory period if one applies.

15.3. If a dispute is not resolved by negotiation, it shall be heard by the competent court of Ukraine according to jurisdiction rules.

16. Contacts

• Email: find.slot.ua@gmail.com
• Correspondence address: Ukraine, Pavlohrad, Pryvitna St, 21